Terms of Use

These Terms of Use govern the relationship between users and “Eto kak ucha” DPK, owner of the Intreea learning platform, available at www.intreea.com (the “Platform”), in connection with the use of the Platform. “Eto kak ucha” DPK is registered in the Commercial Register under UIC 208219391, with registered office and address of management at 5 Filip Stanislavov St, Sofia, email address: hello@etokak.bg.

Before using the Platform, please read these Terms of Use carefully.

1. Definitions

The following terms are used in these Terms of Use:

1.1. Platform is an educational online information system named Intreea, owned by “Eto kak ucha” DPK, together with the Content included in it, namely: video lessons, tests and other material. The Platform is available at www.intreea.com;

1.2. Content means all video lessons and the information of any nature included in them, including but not limited to video recordings, sound recordings, text, music, tones, photographs, graphics, keywords, lesson descriptions, educational games and other material, provided in digital form on the Platform;

1.3. Functionalities of the Platform: the technical capability of the Platform to perform its functions for the purpose for which they are intended;

1.4. Users: all natural and legal persons, including schools, institutions and others, who use the Platform;

1.5. Consumers (within the meaning of the Consumer Protection Act): a natural person who acquires goods or uses services that are not intended for carrying out a commercial or professional activity, and any natural person who, as a party to a contract under that Act, acts outside the scope of their commercial or professional activity.

2. Access to the Platform

2.1. Registration

2.1.1. To use the functionalities of the Platform, users must register. Registration on the Platform is free of charge. For the purposes of registration, users must provide certain data (names, email address, capacity/role, where the roles may be “student”, “parent”, “teacher”, “principal”, “other type of user”), without which registration on the Platform is impossible. Registration is completed by accepting these Terms of Use and pressing the registration button.

2.1.2. For persons under 16 years of age, the acts of registration and acceptance of the Terms of Use are performed on their behalf and in their name by their legal representatives, and for persons aged 16 to 18, with the consent of their legal representatives.

2.1.3. Each user is entitled to register one profile. If more than one profile registered by the same person is found, “Eto kak ucha” is entitled to delete all of that person's user profiles without owing compensation, penalties or a refund of subscription amounts received.

2.1.4. To complete registration, the user must tick a checkbox confirming that they have read and accept these Terms of Use and the Privacy Policy. After completing registration, the user will receive a confirmation email.

2.2. Free access to the Content of the Platform

2.2.1. “Eto kak ucha” DPK may provide free access to certain Content of the Platform, depending on its technical functionalities and in accordance with specific arrangements with particular users.

2.3. Paid subscription to the Content of the Platform

2.3.1. Access to the Content and Functionalities of the Platform for individual users who are natural persons (parents, students, teachers) is obtained after payment of the relevant subscription, which includes access to a certain part of the Content of the Platform. Payment for a specific subscription gives access only to a certain part of the Content (training courses). Payment for a specific subscription does not give access to the entire Content of the Platform. Information about the types of subscriptions offered, their scope and duration, and the subscription price is provided at www.intreea.com.

2.3.2. The subscription price must be prepaid. Payment is made as a single payment in the manner indicated at www.intreea.com. The subscription price is final, includes VAT, and is set in euro and in leva, the euro equivalent being determined at the fixed exchange rate of 1.95583 leva per 1 euro. After 08.08.2026 the subscription price will be stated in euro only.

2.3.3. After the subscription price has been received, the user will receive an electronic message at the email address they have provided, confirming activation of the subscription. Activation of an individual subscription made by users who are natural persons will be carried out within 24 hours of receipt of the subscription price, and for users who are not natural persons (for example schools, organisations, other legal persons), as agreed between the Parties.

2.3.4. The period for which the relevant subscription has been paid begins to run after the expiry of any previous subscription (if there is one).

2.3.5. If a user deactivates their profile before the expiry of the relevant prepaid period, and likewise where a user of their own accord does not use the Platform, “Eto kak ucha” DPK has no obligation to refund the subscription amount.

2.3.6. “Eto kak ucha” DPK reserves the right to change the types of subscription plans, including the scope of the content included in them and the price of the subscription plans.

2.3.7. When submitting a subscription request, users may give their express consent (by ticking a separate checkbox) for “Eto kak ucha” DPK to begin performance of the obligation undertaken (providing access to the Content of the Platform included in the purchased subscription) within the withdrawal period for the distance contract concluded, which by law is 14 days from the date of receipt of the confirmation of the order for a subscription plan, and confirm that they are aware that in this case they lose their right to withdraw from the contract concluded.

2.3.8. The provision of clause 2.3.6 applies only to consumers within the meaning of the Consumer Protection Act who have the right to withdraw from a distance contract.

2.3.9. With the express consent of users, “Eto kak ucha” DPK will renew the subscription automatically in the manner indicated on the Platform.

3. Liability

3.1. Users are not entitled to provide access to the Platform by distributing subscription activation data for access to the Platform or in any other way.

3.2. Responsibility for the use of the profile lies with the respective user. If “Eto kak ucha” DPK establishes that more than one user has access to certain Content of the Platform through a given user profile, “Eto kak ucha” DPK reserves the right to block/delete the profile without owing compensation or penalties.

3.3. “Eto kak ucha” bears no liability and owes no refund of remuneration received in cases of fraud in the making of payments by a user.

3.4. “Eto kak ucha” DPK reserves the right to discontinue maintenance of the Platform at any time, announcing this on the Platform, in the event of force majeure or by order of a competent public authority. In these cases no compensation is owed to users.

3.5. “Eto kak ucha” DPK has the right to update the Platform and its functionalities, which may involve temporary restriction or suspension of access to the Platform.

3.6. “Eto kak ucha” DPK warrants that the Platform, and in particular the Content, is fit for the purposes for which it was created. This does not guarantee that the Platform will function without interruption at every moment.

3.7. In the case of direct or indirect references to external websites (links, hyperlinks or other connections), “Eto kak ucha” DPK is not responsible for the content of those external websites.

3.8. “Eto kak ucha” DPK does not guarantee the constant and uninterrupted functioning of the Platform, and in particular accepts no liability for users' inability to use the Platform as a result of extraordinary technical or communication causes.

4. Intellectual property rights

4.1. The Platform, including its Content, comprising without limitation: texts, audio and video materials and other material, as well as the overall interface of the Platform, is a protected object of intellectual property under the applicable legislation. The holder/owner of all intellectual property objects is “Eto kak ucha” DPK.

4.2. For the purposes of using the Platform, “Eto kak ucha” DPK grants a personal, limited, non-exclusive, non-transferable right of access to the Content of the Platform for personal or public non-commercial purposes or other purposes permitted by law.

4.3. No part of the content of the Platform may be reproduced, modified, deleted, published, distributed or disclosed without the prior consent of the respective owner and without reference to the source, unless permitted by applicable law.

4.4. Users of the Platform undertake not to carry out automated text and data mining on the Content of the Platform, regardless of the purpose of the analysis, unless there is express written permission from “Eto kak ucha” DPK.

5. Complaints and dispute resolution

5.1. In the event of a dispute with users, “Eto kak ucha” DPK will seek a solution that satisfies both parties. For complaints or objections, users may contact us at the email address hello@etokak.bg.

5.2. Users may lodge a complaint with the Commission for Consumer Protection (CCP), website https://kzp.bg, tel.: 0700 111 22, address: 1 Vrabcha St, floors 3, 4 and 5, Sofia.

5.3. Users have the right to a complaint/request for out-of-court dispute resolution under applicable law. Out-of-court resolution of disputes between consumers and traders may also be carried out through the General Conciliation Commissions established under the Consumer Protection Act.

5.4. If no agreement is reached, either party may refer the dispute to the competent court.

6. Protection of personal data

6.1. For the purposes of providing access to the Platform, in particular to the Content and Functionalities of the Platform, as well as for the performance of all other legal obligations, “Eto kak ucha” DPK processes users' personal data. In this connection, please read our Privacy Policy.

7. Applicable law and jurisdiction

7.1. Bulgarian law applies in full. The language of the contract is Bulgarian.

7.2. If the user has a permanent or current address in the Republic of Bulgaria, the court competent to hear claims against them is the court in whose judicial district the current address is located or, in the absence of a current address, the user's permanent address in the territory of Bulgaria, in compliance with the rules of the Civil Procedure Code.

8. Amendment of the Terms of Use

8.1. “Eto kak ucha” DPK has the right to amend these Terms of Use and will notify users by publication on the Platform or in another suitable manner, no later than 7 days after the amendments are introduced.

8.2. Where the user does not agree with the amendments to these Terms of Use, the user may withdraw from the contract without giving a reason and without owing compensation or a penalty, or continue to perform it under the Terms of Use in force before the amendment.

8.3. The user may exercise the right under clause 8.2 within one month of notification of the amendment. If the User does not exercise the right to withdraw from the contract, the amendment is deemed accepted by the User without objection.

8.4. The rights under clauses 8.2 and 8.3 belong only to users who have the capacity of consumers within the meaning of the Consumer Protection Act.

These Terms of Use are in force from 19.02.2026.